The firm’s track record
Check the portfolio of the web design firm. How do you find their work? Do you like their designs? Do they represent the brand well? Do they have sufficient experience in your industry? Do the websites match their objectives? After you do a thorough research, take a call. See if they have any customer testimonials. You can also call up the clients to verify if the testimonials are genuine.
Tenure of the firm
See how long the firm has been there in the market. The age of the firm does not matter always. If the firm has been there for more than five years, it means they are quite solid in their business. Firms that stay for longer are usually considered to being run well.
Terms and conditions
Understand the terms and conditions of the firm thoroughly. Ask them questions. Are there any hidden charges? Do they permit payments in breaks? Do the fees include updates and maintenance? Are the costs itemized? Do they share the source files to your website?
Find out about the expertise the firm has. Check if they have the required expertise that you are looking for. A good firm will provide you technical and aesthetic expertise.
Smart web designing firms support time saving technology. This means they will use WordPress or Zope, for handling weblogs and building customized content management. These smart tools help businesses to achieve high standards and saves money and time.
Good web designing firms will have a team of effective web designers who can communicate well. They will use phone, Skype, email and other tools to communicate with you.